EVERYONE IS EXPECTED TO COME HOME – BUT SOMETIMES IT DOES NOT HAPPEN
Safety and health awareness is an increasingly important topic nowadays. Companies, especially those most affected in the production, energy, chemical and construction industries are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees. The commitment of management and the constant efforts of safety professionals are in vain if employees do not have the right attitude, especially those managers on the lower and middle level.
Develor’s Safety Awareness training programs and workshops specifically influence this key factor: they fundamentally change attitude, achieve permanent behavior change, and measurably improve corporate safety indicators. Develor guarantees radical improvement of safety indicators even in short-term. Our specialized programs combine some of the professional elements of safety educations with practical skill development elements. This dual nature ensures lasting change in attitude and behavior in both operational safety and safety awareness topics.
- "The Matra Power Plant has contracted Develor Consulting Ltd. in the spring of 2012 for the development and delivery of a comprehensive training concept for both top and mid level managers, for altogether 2300 employees. Strengthening workplace safety and shaping a safety conscious attitude have been set as objectives, in accordance with the guidelines and recommendations of the RWE AG headquarters. Develor Consulting has submitted a proposal based on a completely new approach, emphasizing interactivity and involvement. This attractive offer with its novel suggestion for achieving behavioral and attitude change has preceded all its competitors in every aspect. The 105 days training program has been delivered in 26 days by a team of experienced and professionally qualified team of 5 trainers, exceeding each of their strict propositions to the satisfaction of each employee and manager. During the course of the four-hour intensive and efficient training programs they engraved such symbols in the minds of our employees that have immediately been integrated into their everyday work... Ou Company is completely satisfied with the development and delivery of the training program. Our partner, Develor and its staff have fully complied with their plans."
- “We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."
- "Develor has been of great help to us, especially in terms of skills development. They understand our needs and expectations. They always know what, when and how. We have always received the same high quality service from them: reliability, speed, flexibility. Anything is possible with Develor."
- „On 19.11.2010 we organized a teambuilding event for the Control Management and Network services planning Department employees. The service was provided by Develor Bulgaria… We have chosen Develor as we were looking for more than games and emotions. The main task of the trainers was to make the program not only pleasant and fun but also to provoke specific behaviours and create conditions for serious discussions. As a result, there was a spontaneous and very beneficial discussion amongst participants after they have seen themselves in role-play environment, which was analogical to their everyday work life....The program achieved complete accordance with the set goals and was highly praised by the participants.”
- "...In the fall of 2009 the people turnover reached 25% within a half a year, also several key people had left the company, this has caused significant problems for us. This situation had almost affected the operability of the company. At this point we made a decision to start a Talent management and Key Employee Retention program. The project started out with workshops and consulting work involving the full management... I considered the measurability and return of the program to be very important. We set concrete objectives at the very beginning and we measured the extent of their achievement. We expected Develor to make significant changes in the KPI's we set. They were to bring down the volume of people turnover, which was 25 % in the second half of 2009 to below 10%, and to improve the internal Employee satisfaction index that was on 48%. The results of projects showed very fast. In the first half of 2010 the people turnover became 5%, and at the Employee satisfaction survey we moved up to the first place from the very last on an international level with a 76 % result. All this happened within a half year after the launching of the project. Based on these tangible results we continued the collaboration which still in live."
- “After various trainings carried out by several companies I was wandering whether this would again be wasted time, a training for training, whether it will bring anything to its attendants. I had a feeling that it is often difficult to apply the provided information or use it in the real work. This is also why it was always difficult for me to decide whether I will attend a training and spend time there. However, after attending trainings of Develor I must confirm that they belonged to those, which in my opinion enriched and developed employees' view of themselves, their colleagues and business partners and also positively affected their work habits. Apart from the training's content, the trainer also constitutes a very important part of the training. Develor proved to be good in this as well. Simply said it did not disappoint us."