Do you plan to organize a development program, but have difficulties with objective needs assessment? Do you have some assumptions on the performance of your colleagues, but have never seen them in real-life situations? Do you have a field force team, whose objective assessment means an outstanding challenge? A Development Center can be the proper solution to you.
A DEVELPOMENT CENTER provides you with the opportunity to observe your colleagues in a series of diverse and challenging exercises, allowing you to discover their potentials as well as their areas of improvement. With the DC method, we can evaluate how much the evaluated person is able to put the behavioural rules of certain competencies into practice, and to perform them as expected under conscious, predefined conditions. Thus, we get a realistic picture about the person’s level of skills, excluding other conditions of optimal performance. In each case, DC exercises and the assessment criteria align to the measured competencies and job requirements.
By the end of the process stakeholders will be given a general summary & evidence based evaluation (HR, line-manager) and individual report & feed-back (participants)
Areas of Application:
- Talent Managerment
- Sales & Customer Service Development
- Coaching processes
- "Over the last few years, Develor’s staff has played a significant role in training our leaders. We highly recommend their Leadership Academy program for all newly appointed leaders…"
- "...We are impressed by the ability of Develor Bulgaria to prepare the trainings and the leading trainers, so as to adapt and cope with diverse group of participants. We admit the benefits of pre-investment of time by consultants from Develor in meetings with participants at different levels within the organization. The leading trainers managed to adapt the theoretical models to the daily work of the participants, using examples and exercises based on real situations... Develor Bulgaria impressed with its capacity to assist in organizational administrative implementation and reporting of activities financed under EU programs."
- "Develor has been of great help to us, especially in terms of skills development. They understand our needs and expectations. They always know what, when and how. We have always received the same high quality service from them: reliability, speed, flexibility. Anything is possible with Develor."
- "We selected Develor as our supplier to develop retail sales standards, training and mystery shopping for our stores. I appreciate that Develor really took time to listen to our needs and developed tailor-made programs for our company. Also, all trainers were proffesionals with substantial experience in sales. What I value most on our co-operation with Develor is that after the project had finished, Develor helped us to develop in-house trainers through the series of TTTs and handed over to us custom made training materials. Thanks to this, we are currenlty able to satisfy 90% of our training needs ourselves. ... Well, let the results speak – after 2-year long co-operation with Develor our company scored number 1 position in customer care and sales skills in an independent study of sports goods retailers in the Czech Republic when we beated many internationally recognised brands."
- "The assignment was about to attain the Customer Satisfaction Survey; screening 90 companies, from 18 countries in 10 languages; and to prepare valuable feedback analysing both qualitative and quantitative. Develor is used to run surveys measuring the Satisfaction, Engagement, Motivation or Retention levels. Therefore, we felt it had the necessary capacity and knowhow to meet our expectations. In their proposal, the following items were very important and attractive to Lexmark: 1. Timely delivery, 2. Professional pricing, 3. Enhanced technology approach, 4. One single contact for all languages. … Having closed the project Lexmark can conclude that Develor has performed according to the expectation. The project was managed well; the short time was kept all along the project. … We would gladly recommend them for Satisfaction Monitoring Survey. Meanwhile Lexmark has even begun to cooperate with Develor on other areas in training & consultancy."
- "The cooperation between Robert Bosch Elektronika Kft. and Develor Zrt. (as well as its legal predecessor, Door Training CE Kft.) has existed since 2003. In the past 10 years we have trusted Develor and its trainers with the delivery of the following training programs: Mastershift Management program, Insights Discovery © - Personal efficiency, Conscious Communication, Presentation Skills. One of the outstanding programs is the Mastershift Management program, where 110 Shift Managers and approx. 30 Foremen participated. The success of the program is proven by the enthusiastic participation of our colleagues, the prominent evaluation, and the efficiency of the training, meaning the successful application of the acquired knowledge. During the 3rd module team coaching was integrated into the program, and through processing the individual cases our colleagues became committed to improvement and to applying new solutions in their own fields. Trainers are credited for always delivering tailor-made training programs with innovative elements following a thorough diagnosis, thus passing on that practical knowledge and attitude to our colleagues that make them successful in their work."