There are situations daily where we need to reconcile our interests and point of view with each other. Those who negotiate by instinct characteristically focus only on their own interests and goals, and as a result they misunderstand each other. The training provides skills that enable participants to direct effective negotiations while preserving the quality of the relationship at the same time.
THE BASES OF THE EFFECTIVE NEGOTIATION are to handle the respective factors separately, be aware of their weight in relation to each other, the available space for movement and to be able to switch between dimensions. Visible results can be reached if we are able to define this list prior to the negotiation in regards to the respective partner. To this end, conscious preparation for each negotiation is essential along with carrying out the prepared strategy to the end.
THE ABOVE MENTIONED OBJECTIVES define the structure of the training. There will be short theoretical parts followed by role plays to create the negotiation skills foundation for the participants. In the beginning the exercises use general negotiation situations, and from the second part there will be custom made situations to tackle. We will also provide practical tools for preparation and for analyzing the results.
By the end of the program participants will be able to consciously prepare for negotiations and by keeping the negotiating partner satisfied, reach their own objectives.
Potential follow-up courses
- Negotiations Skills – Advanced
- Price Negotiations
- Strategic Account Management
- "Develor has been of great help to us, especially in terms of skills development. They understand our needs and expectations. They always know what, when and how. We have always received the same high quality service from them: reliability, speed, flexibility. Anything is possible with Develor."
- „Selling generic products on highly competitive market demands an intelligent approach. As many other generic pharmaceutical companies it was Zentiva’s dream: satisfied customers’ needs, high - end affordable product, and the best human resources. Insights Discovery has made it true. Develor’s tool has helped Zentiva medical and sales representatives to go to extraordinary lengths to assist company clients. Insights Discovery transformed our employees’ sensitivity for customer needs into passion for customer service exceptional quality.”
- “…With the present reference I would like to express our satisfaction with our cooperation with Develor Bulgaria. Our contacts with the company began in 2010 when Merck Bulgaria hired consulting company, Develor for conducting different training programs for employees’ development in sales, communication and relationships with clients. Training programs were continued during 2011… As a result of the program my team substantially changed their work approach and way of communication with their colleagues from other departments. They started achieving their goals more easily and finding the shortest way to clarify work cases. The training contributed also for the significant change in the team itself – communication is clear and concrete, team spirit is visible and there is initiative for taking responsibilities…”
- "If I have to choose three key words which, in my opinion, describe Develor’s team as our partner, they would be flexibility, desire and engagement. We have worked together in projects related to increasing the efficiency of team work and the development of leadership skills. The thing that impressed me most was that they accept challenges and meet our expectations for specialty – specialty as a client, needs, and delivery. I recommend Develor as a partner in building leadership and managerial potentials and also in the development of team work skills."
- "We have been working together with Develor on a Leadership Academy since 2009. Since we evaluated the first program as a success and a good investment into our business, we have started with a second group of leaders in 2011. When we were looking for a partner three years ago to help us to improve the leadership capability in our business, it was important for us to find an organization that is able to - delivery high quality programs across our major markets - work together with us in a flexible in business oriented manner that we achieve real competency rather than just deliver a training program - ensure that the content of the program and the way it is delivered provides tailored solution in line with our company culture and processes - apply and compare different tools and methods - 360 degree tools before and after, online and face-to-face tools, modular program structure, coaching, leader interviews, etc. to achieve maximum effectiveness ... We are happy to work together with Develor since they fully satisfy the above criteria, and equally or even more important they proved to be an ethical business partner, seeking for a long term trusted relationship with its customers."
- "Edenred has been working with Develor since June 2010 with training and development of the management team. Develor was selected due to a high expertise and professionalism approach and most important thanks to good listening of our needs and capacity to adapt their material to specificity of our company. Even if I had previous good experience from Insight Team Effectiveness in other country, Develor Slovakia has demonstrated his capacity to adapt his material and conduct of training sessions to our organization needs and help us in facing our different organizational challenges. We have pursued in 2011 the management training program defined in coordination with Develor with implementation of 360 degrees process what helped our organization in defining priorities and highlight individual manager development needs and help to build individual development program. In parallel to this process, during 2011 Develor conducted the sales training for our field sales team and a coaching training for sales managers. In the past we often conducted different kind of sales training courses but with little output and weak follow up action plan implemented. With the focus not just on sales training but with special training for sales manager based on the content of the field sales training and on feedback technique, field sales team feels more supported and sees the on-going consistency between the training plan and the regular feedback meeting organized with their managers. In parallel sales managers learnt technique how to debrief field sales team after sales visit and how to boost their sales team performance. Develor has demonstrated their high capacity to support our organization from both managerial and sales point of view."